infrastructure
8 articles
Personalization at the Infrastructure Layer
Every AI product team builds personalization from scratch. Feature-level hacks, prompt injection, user preference tables. The result is fragile, inconsistent, and impossible to scale. Personalization needs to move from application code to infrastructure.
Observation Contexts Explained
Observation contexts are the infrastructure layer that gives self-models meaning. They define the dimensions along which a product observes and understands each user - turning raw interaction data into structured, actionable understanding.
The Personalization Stack Is Broken: Here's the Missing Layer
CDPs and recommendation engines optimize for surface-level signals. The AI-native personalization stack of the future needs causal structures: understanding WHY customers act, not just WHAT they do. Digital twins are how we get there.
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